Official Documents

Privacy Policy ND99

At nd99, your privacy is more than a legal obligation — it is the foundation of the trust we build with you. This document transparently explains how we handle the personal data of Malaysian players.

Updated: January 2026

How ND99 Protects Your Data

Protecting players' personal data is nd99's top priority. Here are the six core principles at the heart of our privacy policy.

Bank-Grade Encryption

All personal data and financial transactions on nd99 are protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. Your data is secure from the moment you start typing to the moment it is stored on our servers.

Strict Access Control

Only nd99 staff who are explicitly authorised and have a legitimate operational need may access player personal data. All access is logged and periodically audited to ensure no misuse occurs.

Player Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. ND99 fully respects these rights and provides easy channels for players to manage their own personal information.

No Data Sales

ND99 has never and will never sell players' personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations and legally mandated compliance purposes.

Transparent Cookies

ND99 uses cookies to enhance the user experience and analyze platform performance. We clearly explain the types of cookies used and give players the option to manage their cookie preferences.

International Standards Compliance

Nd99's privacy policy is drafted in accordance with the latest international data protection standards. We continuously review and update our data protection practices to ensure they remain relevant and meet the needs of Malaysian players.

1Introduction

ND99 takes our responsibility to protect the privacy and security of every player's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use the nd99 platform.

This document applies to all users of the nd99 platform, including website visitors, registered players, and any individual who interacts with our services via the nd99 website or mobile app. By using nd99's services, you agree to the collection and use of information as described in this policy.

We review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We encourage you to check this page periodically to stay informed about how we protect your information.

This Privacy Policy forms part of the overall agreement between you and nd99. Please also read the Terms and Conditions section for a full overview of your rights and responsibilities as a player.

2Personal Data We Collect

ND99 only collects personal data that is strictly necessary to provide safe, compliant, and high-quality services. Below is a detailed table of the types of data we collect and their purposes:

Data Type Example Status Purpose
Identity Information Full name, identification card number, date of birth Mandatory Identity verification (KYC) & legal compliance
Contact Information Email, phone number, address Mandatory Account communication & verification
Financial Information Bank account number, account holder name Mandatory Deposit & withdrawal processing
Game Activity Data Betting history, win/loss records Auto Audit, fraud detection & security
Technical Data IP address, device type, web browser Auto Account security & platform analytics
User Preferences Language settings, game preferences Options User experience personalization

ND99 does not collect sensitive data such as medical information, political views, or religious beliefs. We only request information directly relevant to the operation of our gaming platform.

3How We Use Your Data

The personal data we collect is used responsibly and only for the following purposes. ND99 will not use your data for any other purpose without your prior consent:

  • Verify your identity during the registration and KYC process to ensure account security
  • Process deposits, withdrawals, and all financial transactions securely and accurately
  • Provide effective customer support and resolve any inquiries or complaints
  • Detect and prevent fraud, money laundering, and other suspicious activities
  • Comply with applicable legal and regulatory requirements
  • Send important notifications related to your account, transactions, and platform updates
  • Analyze usage patterns to improve the performance and experience of the nd99 platform
  • Send marketing communications — only if you have given explicit consent

All data processing is carried out on a lawful basis, whether based on contractual necessity, legal obligation, the platform's legitimate interests, or your voluntarily given consent.

4Data Sharing with Third Parties

ND99 does not sell, rent, or disclose players' personal data to third parties for marketing purposes. However, there are limited situations where we need to share data with trusted parties:

  • Payment providers: To securely process deposit and withdrawal transactions through verified payment gateways
  • Game providers: Minimum information required to verify player eligibility for certain games
  • Regulatory authorities: When required by law or a valid court order
  • Identity verification agency: For KYC and fraud prevention purposes only
  • Technical infrastructure providers: Server hosting services bound by strict confidentiality agreements

All third parties we work with are subject to strict data protection agreements. They are only permitted to process your data in accordance with nd99's instructions and may not use it for any other purpose.

If you receive any communication claiming to be from nd99 but requesting sensitive information through unusual channels, please contact our support immediately. ND99 will never ask for your password or PIN via email or SMS.

5Data Retention Period

ND99 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law. Our general data retention principles are as follows:

  • Active account data is retained for as long as your account remains active on the nd99 platform
  • Upon account closure, identity and financial information is retained for a minimum of 5 years for anti-money laundering compliance purposes.
  • Financial transaction records are retained for a minimum of 7 years in accordance with accounting and tax legal requirements.
  • Customer support communication logs are retained for 2 years for reference and dispute resolution purposes
  • Anonymised analytics data may be retained for a longer period for platform improvement purposes

When data is no longer needed, nd99 will securely delete or anonymise it using methods that ensure the data cannot be recovered or accessed again.

If you request account deletion, nd99 will process the request within 30 business days. However, certain data may need to be retained for a longer period based on legal obligations that cannot be waived.

6Cookies & Tracking Technologies

The nd99 platform uses cookies and similar tracking technologies to enhance user experience, ensure security, and understand how players use our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how players interact with the platform for technical improvement purposes.
  • Functional Cookies: Save your preferences such as language, display settings, and game choices.
  • Analytics Cookies: Collect aggregated data on platform usage to help us improve our services.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of the nd99 platform. Essential cookies cannot be disabled as they are required for your session security.

7Your Rights Over Personal Data

As an nd99 player, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request immediate correction.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request restriction of your data processing under certain circumstances while a dispute is being resolved.

To exercise any of the above rights, contact the nd99 privacy team via Live Chat on the platform or by email at [email protected]. We will process your request within 30 business days.

8Data Security Measures

ND99 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Key security measures we practice include:

  • 256-bit SSL encryption for all data transmitted between your device and nd99 servers
  • Encryption of sensitive data stored in our databases using the latest encryption algorithms
  • Two-factor authentication (2FA) available for all player accounts
  • 24/7 security monitoring to detect and respond to threats in real time
  • Regular penetration testing by independent security experts
  • Strict internal access control policy based on the principle of least privilege
  • Mandatory information security awareness training for all nd99 staff

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. In the event of any security breach affecting your data, we will notify you within the timeframe required by applicable law.

Players also play an important role in account security. Please use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone.

9Changes to the Privacy Policy

ND99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. We are committed to informing players of any material changes.

  • Minor changes or clarifications will be updated on this page with a new update date
  • Material changes affecting player rights will be communicated via email at least 14 days before taking effect
  • In-platform notifications will be displayed to ensure active players are aware of important changes
  • Continued use of the nd99 platform after the effective date of any changes constitutes acceptance of the new terms

We encourage you to check this page periodically. If you disagree with any changes to this Privacy Policy, you have the right to close your account and stop using the nd99 platform.

10Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the nd99 privacy team is ready to assist. We take every privacy enquiry seriously and will respond promptly.

  • Live Chat directly within the nd99 platform — available 24 hours a day, 7 days a week
  • Privacy email: [email protected] — response within 2 business days for privacy enquiries
  • For official data rights requests, please include "Data Rights Request" in the subject line of your email

ND99 values the trust you place in us when handling your personal data. We continually work to improve our privacy practices to ensure you always feel safe and comfortable using the nd99 platform.

For more information about your rights and responsibilities as an nd99 player, please refer to Terms and Conditions us or visit the FAQ for answers to frequently asked questions.

Safe & Trusted Platform

Your Data is Safe with ND99

Now you know how nd99 protects your privacy. Register today and enjoy a safe, fair, and enjoyable gaming experience with our Malaysian player community.

256-bit SSL Encryption · Full Data Protection · For players aged 18 and above only

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